Transport businesses are a unique type of company that either directly delivers goods or passengers to another place. They may offer different services to various individuals, other businesses or international trade partners. In some cases, a transport business may specialize in some specific activities, such as hauling consumer goods, other personal goods, or international freight. A freight forwarder has the responsibility to arrange for transportation of shipments between two points in a defined region. Freight forwarders can generally be accessed online through freight forwarder networks. These networks often charge a fee, but many of them offer affordable or even free services.
One of the key elements for success for transport businesses is effective transportation services. The transportation services include air transport, road transportation and maritime (land & sea) transportation. Many transport businesses use freight forwarders for worldwide air and ocean freight services. They have the infrastructure in place to provide for these services around the clock.
Another factor in the success of a transport business is having an effective customer service system. Customer service is important because the customer needs to know that the transportation service is going to provide on time and in a professional manner. Most transport companies offer a variety of customer support options, which include online customer support, toll free numbers, email alerts, dedicated customer service line, live chat and telephone answering services. Some transport companies also offer specialized services such as container or enclosed trailer loading and unloading, vehicle loading and unloading, trucking or tractor trailer deliveries, warehousing and transportation of finished products and services, and special and emergency services.
Transport businesses have the opportunity to enter into franchise agreements. The establishment of a franchise is advantageous for the transport company because it allows the business to focus on one specific market. This means that all of the market areas that the parent company serves are provided by the franchise. There are many franchisees out there looking to obtain transportation services, but the competition can be fierce, so it’s a good idea to develop strong marketing strategies in order to get your company name, services and products out to the public.
One of the key components to ensuring profitability for your transport business is to develop a consistent and reliable customer base. You can expand your customer base simply by expanding your fleet. The number of vehicles you’re allowed to have will depend upon the number of loads you’re allowed to carry, and your specific agreement with carriers. In some countries, you may also need to secure additional permits before transporting goods on the land. The importance of having a solid customer base cannot be overlooked when it comes to profitability.
Livestock is another component of the transport business, because it can make travel really tough. However, with the right transportation services, you can make it easier to move livestock from one place to another. There are several types of transportation services available, from cargo ships to refrigerated trucks that keep livestock fresh until they’re shipped off to their new destination. Whether you need to move cattle, sheep or other livestock, your company needs to have a dedicated transportation service ready to go.
Infographic created by WSI, a 3pl distribution company